I do not see the option ‘elliptical’ in settings, what should I do?
Make sure your TrueBike is connected to Wi-Fi. Then restart your TrueBike and log-out and then log back in to your account. If this was not helpful, reach out to customer support.
What ovality is best suitable for me?
We recommend starting with the fixed Q-ring. Osymetric’s shape is a bit more ‘aggressive’ than Q-ring and could be more uncomfortable in the beginning. What is best suitable depends on your personal preference. The ability to virtually switch between ovality’s allows easy experimenting.
Which, in the TrueKinetix app, configured bikes can be used with virtual oval chainrings?
All bikes that are configured in the TrueKinetix app can be used with oval chainrings. You do not have to make changes in the TrueKinetix app to start cycling with oval chainrings.
Are both small and large chainrings affected?
Yes, all front chainrings that are selected on your, in the TrueKinetix app configured, bike are affected. The cassette is not affected.