Is it no longer possible to shift gears or brake with both shifters? In this article, we offer three solutions to fix your shifters.
1. Restart the TrueBike. Wait at least 1 minute before restarting the TrueBike. Does the problem persist? Go to 2.
2. Change virtual gears in the TrueKinetix app. Next to the training mode, find a tab called 'Bikes' Here you can change the group sets of the TrueBike. Does the problem persist? Go to 3.
3. Reset the TrueBike to factory settings. In this article, you can read how.
Does the problem persist after performing all of the above actions? Contact a support agent.