The TrueKinetix software update 2.29.0 was released on March 7th 2024 and will be available for all TrueBikes and TrueTrainers. The update includes improvements for cycling from a standstill, ERG-mode, and the TrueBike screen interface. You can read the instructions in this article to learn more about these improvements and how to install the update on your TrueBike or TrueTrainer.
Improvements:
- Cycling from a standstill has been made more fluently
- In ERG-mode at lower wattages, the correspondence between the requested wattage and the actual cycled wattage has been improved
- Shutting down takes less time
- The TrueBike screen has been improved:
- Inserting text on the TrueBike has been made easier. Starting with the first letter 'a', it is now also possible to move to the last letter by pressing the 'down' button.
- The battery loading icon has been improved
- The Dutch training screen shows the correct gradient and target power.
Important: Do not force the TrueBike or TrueTrainer to shut down while updating; wait until the it shuts down automatically.
Here's how to get started:
TrueBike
- Turn on the TrueBike and make sure the charger is connected.
- If connected to WiFi, it will retrieve the updates and immediately ask to install the update package
- Press 'yes' to install the update immediately
- If you press 'no', it will be installed while shutting down the bike
- After installation, you can check if the update was successful as follows:
Go to SYSTEM SETTINGS > VERSIONS on the bike and check that the version of TBController is at 2.29.0, then the software has been installed correctly.
TrueTrainer
- Turn on the TrueTrainer and make sure the charger is connected
- If connected to WiFi, it will retrieve the updates
- Shut down the trainer by holding the black button for 3 seconds or via the app to shut down the trainer (once the LEDs start flashing white, you can release the button)
- As long the LED's are blinking white, the update is being installed
- After the installation, the TrueTrainer will shutdown automatically
- You can check if the update was successful in the following way: when you connect via the app to your trainer, check in SETUP > DEVICE INFO if the Software Version is set to 2.29.0. Then, the software has been installed correctly.
Troubleshooting
Why is my trainer downloading multiple updates?
- This software update consists of multiple files that need to be downloaded to update your trainer.
The download has stopped/is frozen, what should I do?
- If the update stops or freezes, please contact our support agents.
After installing the software update, I started experiencing issues with my trainer.
- We advise restarting the trainer. If the problems persist, contact our support agents.