The TrueBike's seatpost is adjusted with a bolt located at the back of the bike.
If your seatpost is slipping, do not try to overtighten the bolt, as this may lead to more issues. The maximum recommended torque for this bolt is 6 Nm. This is tight, but shouldn't feel uncomfortable in your hands when using the supplied allen key.
To make sure you're not overtightening the bolt, follow these pictures:
You can increase the holding power of the clamp by using a carbon assembly paste.
If you're having issues with a slipping seatpost, please contact us for a kit to fix this.
The kit consists of:
- A sachet of carbon assembly paste
- A long application swab
- Extra stickers for the seatpost (remounting the seatpost a lot can damage these stickers)
Applying the carbon assembly paste is easy:
- Loosen the bolt at the back of the bike until the seatpost can be moved
- Take the seatpost out completely
- Take a swab of assembly paste from the sachet
- Apply the paste to the seatpost clamp, focussing on the 4 corners
- Remount the seatpost