Did you order a TrueBike? Then we will get in touch with you within 10 business days, to agree upon a delivery date. We always try to take into account your preferred delivery day and time.
As soon as we have a day confirmed and our route is clear, we will send you the expected delivery time, at least 5 days before delivery.
Unfortunately because of traffic and other circumstances this might change a bit. Make sure you keep this in mind when scheduling your day.
Our chauffeur will deliver the TrueBike at your house.
TrueTrainer en accessoires
For the TrueTrainer and other accessories you will receive a Track & Trace code within 5 business days after purchase. As soon as the product has left the factory, our transportation partner will update your delivery status. It can take up to 24 hours before our transportation partner has the expected deliverydate and time updated.
Deliveries by our transportation partner cannot be scheduled by us.