TrueKinetix deliveres the TrueBike with it's own chauffeurs. Our chauffeur will call you within 30 minutes for delivery to let you know he will arrive soon.
The delivery is a standard installation which includes placing the bike at the desired location and a short explanation of how the TrueBike is turned ON and OFF.
For a plug & play service, including installation of WiFi, the TrueKinetix app and connecting your indoor cycling apps an extra fee can be paid when ordering the product.
As soon as your order is placed we will keep you up-to-date with the status.
The delivery of the TrueTrainer is done by our transportation partner. You will receive a Track & Trace code to follow the delivery. With the Track & Trace you can also adjust any delivery preferences.
The TrueTrainer comes with an assembly flyer. For extended instructions you can visit our knowledge base.