Delivery & Returns

Returning your items

• How to return your TrueTrainer or TrueBike within the 30 days free trial policy
• Are returns free of charge?
• I returned my order, when will I receive my refund?

Deliveries & Shipping

• What is the delivery time of my TrueBike / TrueTrainer?
• What happens if my TrueBike / TrueTrainer is damaged during shipment?
• Is shipping included in the price?
• Can I change my delivery address?
• How does the delivery take place?
• My accessory has not been delivered, what should I do?

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